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New Research

State of Commerce Cloud 2026

Research on architecture priorities, buyer behavior, and the systems commerce leaders expect to matter most in 2026.

Executive Summary

We synthesized market observations, stakeholder interviews, and planning patterns to summarize where commerce programs are heading in 2026.

High

priority across enterprise teams for Composable Architectures in current planning cycles.

Strong

reported business impact where teams operationalize Einstein AI personalization and governance.

Faster

go-live cycles observed in teams using Hybrid Headless deployment models.

What's Inside the Report?

  • Market analysis covering B2B, B2C, and D2C trends
  • Technology roadmap: Headless, PWA, and Edge Computing
  • AI adoption strategies that are actually working
  • Budget benchmarks for platform change and operating costs
  • Talent gap analysis: What skills are most in demand?

Top Investment Priorities 2026

AI/Personalization
High
Headless/Composable
High
B2B Optimization
Medium
Social Commerce
Growing

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