Orderly vs Recharge

Both run subscriptions. The difference shows up in billing exceptions, in what the customer can do without emailing support, and on platforms that are not Shopify.

The short version

Recharge is deeply Shopify-native and, after acquiring Skio in April 2026, is the largest platform in the category. Orderly is platform-agnostic with an SFCC cartridge, which matters if your roadmap includes anything beyond Shopify.

Where Recharge wins

On Shopify alone, Recharge is the safer default: a bigger app ecosystem, more agency partners who have shipped it a hundred times, and years of edge cases already found. If you are Shopify-only and staying, that maturity is worth something.

Source: Recharge announcement — Skio acquisition, 30 April 2026

Book a migration call Orderly overview

orderly — admin dashboard

Feature by feature

11 capabilities · 7 where the two differ

Capability

Orderly

Recharge

Salesforce Commerce Cloud support

Shopify and BigCommerce focused

Pause, skip, swap from the customer portal

Prepaid terms and add-ons

Dunning ladder with per-reason routing

Retry logic configurable; reason routing is limited

Billing exception queue with bulk action

Failed charges are handled per subscription

Out-of-stock rules on renewal

Typically manual intervention

Webhook delivery log with self-serve replay

Log available; self-serve replay is limited

Shopify app ecosystem and integrations

Recharge’s advantage — far deeper on Shopify

Headless portal with full API parity

MRR, churn and reactivation cohorts

Sandbox API key before contract

Access follows a sales process

●Full support ◐Partial or conditional ○Not available Verified against public documentation · reviewed August 2026

Migration runbook

Five steps, run in parallel, cut over on your release train

Export

One CSV or API pull from Recharge. You own this step.

Map

To your SKU and locale, not the old vendor's internal ids. We do this.

Install

Cartridge on a sandbox, display mirrored to your current layout.

Verify

Both systems live in parallel. Compare counts, rendering and schema.

Cut over

Your release, your timing. Redirects stay in place.

Bring your Recharge export. We'll map it live.

Thirty minutes on a sandbox with your own data, so the migration is a decision and not a leap.

Book a migration call Get a sandbox key