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Subscriptions · feature matrix

Orderly vs Bold Subscriptions

Both run on more than one platform. The difference is which platforms, and how deep the billing exception handling goes when a charge does not land.

The short version

Bold Subscriptions covers Shopify, BigCommerce and commercetools and exposes a public API for custom builds. Orderly adds Salesforce Commerce Cloud to that list and puts the failure paths — dunning reasons, exception queue, webhook replay — in front of your operators.

Where Bold Subscriptions wins

Bold has been shipping commerce apps for far longer than we have and its Shopify app suite is broader — if you already run other Bold apps, keeping subscriptions in the same suite is a real operational simplification.

Book a migration call Orderly overview
orderly — admin dashboard
Orderly admin dashboard showing subscription health

Feature by feature

11 capabilities · 7 where the two differ

Capability
Orderly
Bold Subscriptions
Salesforce Commerce Cloud support
Documented platforms are Shopify, BigCommerce, WooCommerce and commercetools
Orderly: Full support
Bold Subscriptions: Not available
commercetools support
Orderly: Full support
Bold Subscriptions: Full support
Public API for custom storefronts
Orderly: Full support
Bold Subscriptions: Full support
Broader app suite from the same vendor
Bold’s advantage — we sell four products, none of them adjacent to theirs
Orderly: Not available
Bold Subscriptions: Full support
Pause, skip, swap from the customer portal
Orderly: Full support
Bold Subscriptions: Full support
Prepaid terms and add-ons
Orderly: Full support
Bold Subscriptions: Full support
Dunning ladder with per-reason routing
Retry configuration available; reason routing is limited
Orderly: Full support
Bold Subscriptions: Partial or conditional
Billing exception queue with bulk action
Failed charges are surfaced; bulk resolution is limited
Orderly: Full support
Bold Subscriptions: Partial or conditional
Webhook delivery log with self-serve replay
Webhooks documented; self-serve replay is not
Orderly: Full support
Bold Subscriptions: Partial or conditional
MRR, churn and reactivation cohorts
Reporting available; cohort analysis is lighter
Orderly: Full support
Bold Subscriptions: Partial or conditional
Sandbox API key before contract
App install on a development store
Orderly: Full support
Bold Subscriptions: Partial or conditional
●Full support ◐Partial or conditional ○Not available Verified against public documentation · reviewed August 2026
Migration runbook

Five steps, run in parallel, cut over on your release train

01
Export
One CSV or API pull from Bold Subscriptions. You own this step.
02
Map
To your SKU and locale, not the old vendor's internal ids. We do this.
03
Install
Cartridge on a sandbox, display mirrored to your current layout.
04
Verify
Both systems live in parallel. Compare counts, rendering and schema.
05
Cut over
Your release, your timing. Redirects stay in place.

Bring your Bold Subscriptions export. We'll map it live.

Thirty minutes on a sandbox with your own data, so the migration is a decision and not a leap.

Book a migration call Get a sandbox key