COD & RTO · feature matrix
Flo vs GoKwik
Both reduce return-to-origin on cash-on-delivery orders. The difference is how much of the checkout you have to hand over, and whether the rules stay yours.
The short version
Flo scores and verifies at order placement without replacing your checkout. Your rules, your thresholds, your data — and courier outcomes feed back into your own model rather than a shared one.
Where GoKwik wins
GoKwik’s pooled network sees far more orders than any single merchant, so on a brand-new store with no delivery history their model has a genuine cold-start advantage. Their one-click checkout also lifts conversion in ways a scoring layer alone will not.
Feature by feature
11 capabilities · 6 where the two differ
Capability
Flo
GoKwik
Works without replacing your checkout
Checkout replacement is core to the offering
Flo: Full support
GoKwik: Not available
Risk score at order placement
Flo: Full support
GoKwik: Full support
OTP verification on risky orders only
Flo: Full support
GoKwik: Full support
Prepaid-conversion prompt with incentive
Flo: Full support
GoKwik: Full support
Rules you author and version yourself
Configurable within a vendor-managed model
Flo: Full support
GoKwik: Partial or conditional
Pooled cross-merchant risk signals
GoKwik’s advantage — helps most on a cold start
Flo: Not available
GoKwik: Full support
One-click checkout conversion lift
GoKwik’s advantage — we do not sell a checkout
Flo: Not available
GoKwik: Full support
Address normalisation and serviceability
Flo: Full support
GoKwik: Full support
RTO analytics by pincode and courier
Flo: Full support
GoKwik: Full support
Salesforce Commerce Cloud support
Shopify, WooCommerce and Magento focused
Flo: Full support
GoKwik: Not available
Sandbox API key before contract
Access follows a sales process
Flo: Full support
GoKwik: Not available
●Full support ◐Partial or conditional ○Not available Verified against public documentation · reviewed August 2026
Migration runbook
Five steps, run in parallel, cut over on your release train
01
Export
One CSV or API pull from GoKwik. You own this step.
02
Map
To your SKU and locale, not the old vendor's internal ids. We do this.
03
Install
Cartridge on a sandbox, display mirrored to your current layout.
04
Verify
Both systems live in parallel. Compare counts, rendering and schema.
05
Cut over
Your release, your timing. Redirects stay in place.
Bring your GoKwik export. We'll map it live.
Thirty minutes on a sandbox with your own data, so the migration is a decision and not a leap.