Leading B2B Manufacturer
Legacy systems were slow and difficult to maintain, leading to lost sales and high operational costs.
Key Results
Improved online revenue performance
Reduced checkout abandonment
Challenge
A leading manufacturing company faced significant challenges with their legacy B2B commerce platform. The system was slow, difficult to maintain, and lacked the flexibility to handle complex pricing and account hierarchies required by their B2B customers.
Solution
tailoredd provided a comprehensive solution by implementing Salesforce B2B Commerce Cloud. We designed a custom architecture that connected cleanly with their existing ERP system using MuleSoft, ensuring real-time inventory and pricing data.
Results
The new platform launched within 4 months and delivered measurable improvements in online revenue and checkout performance due to better experience and system stability.